Terms & Conditions

DELIVERY
AT KAMIKAZEBOARDING.COM, WE AIM TO SEND ALL ORDERS MADE BEFORE 3PM OUT ON THE SAME DAY THEY ARE PLACED, DEPENDING UPON CURRENT STOCK LEVELS. ANY ORDERS PLACED AFTER 3PM WILL BE SENT OUT ON THE NEXT WORKING DAY. IF THERE IS A DELAY TO YOUR ORDER FOR ANY REASON, WE WILL LET YOU KNOW.OUR CHOSEN COURIER FOR DELIVERY IS EITHER ROYAL MAIL OR PARCEL FORCE DEPENDING ON QUANTITY ORDERED. ALL DELIVERY ESTIMATES ARE BASED ON STANDARD WORKING DAYS (MON-FRI) ALL UK DELIVERIES ALLOW 2-3 WORKING DAYS FOR ALL IN STOCK ITEMS. FOR DELIVERIES OUTSIDE THE UK ALLOW 5-7 WORKING DAYS FOR IN STOCK ITEMS.

POSTAGE WORLDWIDE
WORLDWIDE SHIPPING £2 FOR A T-SHIRT AND £3.50 FOR A HOODIE. IF YOU WISH TO PURCHASE MORE THAN ONE GARMENT THEN THE SHIPPING ESTIMATOR WILL AUTOMATICALLY CALCULATE THE COSTS DURING THE CHECKOUT.FOR MORE INFORMATION PLEASE EMAIL: INFO@KAMIKAZEBOARDING.COM

SECURITY POLICY
WE UTILISE INDUSTRY-STANDARD SECURE SOCKETS LAYER (SSL) TECHNOLOGY TO ALLOW FOR THE ENCRYPTION OF POTENTIALLY SENSITIVE INFORMATION SUCH AS YOUR NAME, ADDRESS AND OTHER CRITICALLY SENSITIVE INFORMATION LIKE YOUR CREDIT CARD DETAILS. INFORMATION PASSED BETWEEN YOUR COMPUTER AND OUR WEB SITE CANNOT BE READ IN THE EVENT SOMEONE ELSE INTERCEPTS IT. THIS TECHNOLOGY INCLUDES THE FOLLOWING FEATURES:
• AUTHENTIFICATION – THIS ASSURES YOUR BROWSER THAT YOUR DATA IS BEING SENT TO THE CORRECT COMPUTER SERVER, AND THAT THE SERVER IS SECURE.
• ENCRYPTION – THIS ENCODES THE DATA, SO THAT IT CANNOT BE READ BY ANYONE OTHER THAN THE SECURE SERVER.
• DATA INTEGRITY – THIS CHECKS THE DATA BEING TRANSFERRED TO ENSURE IT HAS NOT BEEN ALTERED.

PRIVACY POLICY
KAMIKAZE BOARDING RECOGNIZES AND RESPECTS YOUR RIGHT TO PRIVACY AND AS SUCH, WE WILL TREAT ALL PERSONAL DETAILS AND INFORMATION AS PRIVATE AND CONFIDENTIAL AND WILL NOT RENT OR SELL YOUR PERSONAL DETAILS OR DISCLOSE THEM TO ANY THIRD PARTIES UNLESS REQUIRED BY UK LAW. WE BELIEVE IN UPHOLDING YOUR PRIVACY AND ARE COMMITTED TO PROTECTING THE SENSITIVE INFORMATION OF ALL OF OUR VALUED CUSTOMERS. WE HATE SPAM AS MUCH AS YOU BUT WILL CONTACT YOU FROM TIME TO TIME WITH OUR NEW PRODUCTS WE THINK YOU WOULD LIKE TO SEE.

OUR PRIVACY POLICY APPLIES TO ALL PERSONAL INFORMATION RECEIVED, VIA EMAIL ENQUIRIES, ONLINE PURCHASES, MARKETING LIST AND ALL NEWSLETTER SUBSCRIPTIONS. OUR NEWSLETTER SUBSCRIPTION IS BASED ON AN OPT-IN BASIS AND YOU CAN UNSUBSCRIBE AT ANY TIME ( INFO@KAMIKAZEBOARDING.COM ).

DISCLAIMER

AVAILABILITY
ALTHOUGH WE DO EVERYTHING IN OUR POWER TO ENSURE THE CONTENT OF THE WEBSITE IS CURRENT; OCCASIONALLY ITEMS MAY BE OUT OF STOCK. IF ANY PART OF YOUR ORDER IS UNAVAILABLE, WE WILL EMAIL TO INFORM YOU AND YOUR CARD WILL ONLY BE DEBITED THE AMOUNT OF THE AVAILABLE ITEMS.

COLOURS
WE DO OUR BEST TO ACCURATELY REPRESENT THE ITEMS IN OUR PHOTOGRAPHY. HOWEVER, AS WE HAVE NO CONTROL OVER OUR CUSTOMERS’ MONITOR SETTINGS (COLOURS, RESOLUTION, ETC.) WE CANNOT GUARANTEE COLOURS WILL BE EXACTLY AS THEY APPEAR ON OUR WEBSITE. FURTHERMORE, SOME OF THE ITEMS WE SELL HAVE A ‘VINTAGE’ OR ‘DISTRESSED’ FINISH WHICH COMMONLY HAVE SOME VARIETY IN PRODUCTION.

RETURNS POLICY
IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE, SIMPLY EMAIL US AT INFO@KAMIKAZEBOARDING.COM AND RETURN THE ITEM OR ITEMS TO US IN THEIR ORIGINAL CONDITION* WITHIN 14 DAYS OF RECEIPT. WE WILL ISSUE A FULL REFUND UPON RECEIPT AND EXAMINATION. IF YOU REQUIRE A DIFFERENT PRODUCT YOU WILL NEED TO PLACE A NEW ORDER ONLINE AND RETURN THE ORIGINAL ITEM FOR A REFUND. DELIVERY CHARGES ARE NON-REFUNDABLE UNLESS YOU HAVE RECEIVED A FAULTY OR WRONG ITEM FROM US.
DUE TO TECHNICAL PROCESSES USED, IT IS IMPERATIVE THAT EACH INDIVIDUAL GARMENTS’ WASHING INSTRUCTIONS ARE ADHERED TO EXACTLY AS STATED ON THE CARE LABEL. EACH GARMENT IS WASH-TESTED THOROUGHLY AND QUALITY-CONTROL CHECKED ON EACH PRODUCTION BATCH PRIOR TO LEAVING SUPPLIER.

WE WILL NOT ENTERTAIN RETURNS THAT HAVE BEEN SOILED, TORN OR DAMAGED DUE TO INCORRECT WASHING.
NOTE: WHEN TRYING ON ITEMS OF CLOTHING, PLEASE ENSURE THAT YOU ARE NOT WEARING PERFUME / AFTERSHAVE OR A DEODORANT WHICH MAY LEAVE A SCENT OR MARKS ON THE ITEM. WE WILL BE UNABLE TO ACCEPT THE RETURN OF ANY ITEM WHERE THERE IS EVIDENCE THAT THESE INSTRUCTIONS HAVE NOT BEEN FOLLOWED. THE ITEM MUST BE RETURNED IN ITS ORIGINAL PACKAGING WITH ANY ENCLOSED DOCUMENTATION.

FAULTY OR WRONG ITEM
IF THE ITEM YOU RECEIVED IS FAULTY OR IS NOT WHAT YOU ORIGINALLY ORDERED, PLEASE E-MAIL INFO@KAMIKAZEBOARDING.COM QUOTING YOUR ORDER NUMBER, YOUR NAME AND ADDRESS, DETAILS OF THE PRODUCT AND THE REASON FOR RETURN, AND WHETHER YOU REQUIRE A REFUND OR A REPLACEMENT. WE WILL THEN ADVISE ON HOW TO PROCEED WITH THE RETURN.

PLEASE ALLOW 2 WORKING DAYS FROM RECEIPT OF A RETURN FOR US TO PROCESS A REFUND. ONCE A REFUND IS PROCESSED YOU WILL RECEIVE AN EMAIL CONFIRMING THIS (THE EMAIL WILL BE SENT TO THE SAME EMAIL ADDRESS AS YOUR ORDER CONFIRMATION EMAIL WAS SENT). AFTER RECEIVING THE RETURN CONFIRMATION EMAIL, PLEASE ALLOW A FURTHER 5-10 WORKING DAYS FOR THE REFUND TO BE CREDITED TO YOUR ACCOUNT.

THIS TIME FRAME IS DICTATED BY YOUR BANK OR CARD ISSUER AND IS OUTSIDE OF OUR CONTROL. YOUR REFUND WILL BE CREDITED TO THE SAME CARD WITH WHICH YOU MADE YOUR ORIGINAL PURCHASE. IF FOR ANY REASON THIS IS NOT POSSIBLE, (I.E. THE CARD HAD BEEN DECLINED OR HAS EXPIRED) WE WILL SEND A CHEQUE TO YOUR BILLING ADDRESS.

REGRETTABLY MISTAKES CAN HAPPEN. IF YOU HAVE RECEIVED YOUR ORDER AND AN ITEM IS MISSING, PLEASE EMAIL INFO@KAMIKAZEBOARDING.COM QUOTING YOUR ORDER NUMBER AND THE MISSING ITEM, AND WE WILL INVESTIGATE THE MATTER FURTHER.

IF YOU ARE RETURNING A NON-FAULTY ITEM TO US FOR A REFUND, THEN THE COST OF RETURNING THE ITEM TO US IS YOUR RESPONSIBILITY.

PLEASE NOTE, THE ITEM IS YOUR RESPONSIBILITY UNTIL IT REACHES US. FOR YOUR OWN PROTECTION, WE RECOMMEND THAT YOU SEND THE PARCEL USING A DELIVERY SERVICE THAT INSURES YOU FOR THE VALUE OF THE GOODS.

CONTACT US
WE ARE PLEASED TO HEAR FROM OUR CUSTOMERS AND ARE ALWAYS GRATEFUL FOR ANY TIME YOU SPEND PROVIDING US WITH THE FEEDBACK WE NEED TO ENSURE OUR CUSTOMERS ARE COMPLETELY SATISFIED - WE WANT YOU TO RETURN TO THE SITE AND TO RECOMMEND US TO YOUR FRIENDS AND FAMILY. IF YOU HAVE ANY QUESTIONS OR FEEDBACK PLEASE DO NOT HESITATE TO CONTACT A MEMBER OF THE KAMIKAZEBOARDING.COM CUSTOMER SERVICE TEAM, WHO WILL BE DELIGHTED TO ANSWER ANY QUESTIONS YOU MAY HAVE.